Posted in September 9, 2010 ¬ 12:08 pmh.Matthias Koch
The Herald Sun reports that JETSTAR will next month offer world-first technology which will allow passengers to check in by simply swiping their mobile phone under a scanner. Jetstar is introducing the hi-tech system in New Zealand today and at at Australian airports next month. It is a triumph for self-taught Melbourne computer guru Aaron Hornlimann, [...]
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Posted in August 25, 2010 ¬ 7:53 amh.Matthias Koch
Consumers want to manage travel itinerary changes and preferences via self-service channels, according to OnWindows, an online news source from Microsoft. A survey by BuzzBack Market Research for NCR Corp. shows consumers who now check-in for flights online by mobile phone and at kiosks also want to be able to use self-service technology to manage [...]
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Posted in July 16, 2010 ¬ 7:54 amh.Matthias Koch
Aero airline Wednesday in Lagos introduced a new product called “Aero webmobile”, which will enable customers to book and pay for their flight tickets using their mobile phones. The introduction of the webmobile is in addition to other booking and payment options provided by Aero for the customers’ convenience. From next week, customers with WAP [...]
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Posted in July 15, 2010 ¬ 5:41 pmh.Matthias Koch
IN-DEPTH: Interview with Andrea Keipert, product manager – Mobile Services, Lufthansa (via m-travel.com) One of the intriguing aspects about the utility of mobile phones in the airline industry is the varied approach towards the same. Is mobile primarily about delivering service at the point of need in a customer’s journey? Would selected selling opportunities come [...]
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Posted in June 25, 2010 ¬ 1:48 pmh.Matthias Koch
Anssi Vanjoki, Nokia‘s executive vice president for markets, has announced that all new smartphones introduced by the company from 2011 will come with NFC. Vanjoki, who is responsible for consumer insights, sales, marketing, manufacturing and logistics across all Nokia products and services, made the announcement during a keynote presentation at the Mobey Forum‘s 10th anniversary [...]
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Posted in June 21, 2010 ¬ 8:19 pmh.Matthias Koch
Another great reason to get an iPad … Incoming search terms for the article:singapore airlines ipadipad aviationair france ipadryanair ipadiPad air FranceBoarding pass ipadairfrance ipadipad ryanairipad airfrancenew zealand airline ipad
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Posted in June 18, 2010 ¬ 10:53 pmh.Matthias Koch
British Airways is more concerned about start-ups such as Worldmate and TripIt than mobile developments from its airline competitors. Addressing theTravel Technology Initiative’s Mobile Update, Chris Carmichael, head of ba.com and mobile innovation, said rival airlines and other travel companies were a challenge but that the itinerary planning services were of ‘bigger concern’. “My customers [...]
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Posted in June 10, 2010 ¬ 9:37 pmh.Matthias Koch
Virgin Atlantic Airways’ manager – eBusiness strategy, Fergus Boyd says mobile is primarily about delivering service at the point of need in a customer’s journey. “Selected selling opportunities will come later. Displaying offers via mobile would be useful but better to focus on click to call to pop customers to call centres rather than forcing [...]
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Posted in June 2, 2010 ¬ 8:01 amh.Matthias Koch
Google organized yesterday a nice event in Paris, think with google. It was all about the future of mobile. In fact in the next years there will be more people who will connect to internet through a mobile device than through a fix internet connection. The mobile will have its own ecosystem. Hugo Barra, Director [...]
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Posted in May 27, 2010 ¬ 7:41 pmh.Matthias Koch
Air New Zealand will be enabling its new Boeing 777-300 aircraft with mobile phone and data capability, with the first aircraft due for delivery in November this year. “Passengers will also be requested to keep their phones on ‘silent’ mode.” The introduction of the new service will enable Air New Zealand’s customers to use their [...]
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Posted in May 21, 2010 ¬ 7:43 amh.Matthias Koch
This video is one year old, but still interesting if you are interested in innovation in the air transport industry … Incoming search terms for the article:air transport innovationDriving innovation in the air transport industrylatest innovation in air transportair transport industry innovationinnovation in air transportinnovation in air transport servicelatest innovation in air transportationR&D kids transport
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Posted in May 14, 2010 ¬ 8:18 pmh.Matthias Koch
Jet Airways has launched its mobile site, m.jetairways.com. The new site will offer its users access to a range of information and services on Jet Airways including information on the network, call centre contact details, Jet Privilege programme benefits and privileges and the latest news and special offers. Moreover, guests can also check for the lowest [...]
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