Lufthansa is one of the airlines which launched a self-boarding process in early 2008, one of the pioneers with SAS. Let us take a look how it works : When you are travelling with etix® – Lufthansa’s electronic ticket– and have received a boarding pass with a printed barcode, you have the option of boarding your [...]

IN-DEPTH: Interview with Andrea Keipert, product manager – Mobile Services, Lufthansa (via m-travel.com) One of the intriguing aspects about the utility of mobile phones in the airline industry is the varied approach towards the same. Is mobile primarily about delivering service at the point of need in a customer’s journey? Would selected selling opportunities come [...]

Travel made social Now In the air doesn’t mean out of touch. Powered by Lufthansa and originally launched in 2009, MySkyStatus™ is a tool that allows travelers on any airline to stay connected with friends, family and colleagues on the ground by automatically sending status updates to social networks like Facebook, Twitter and LinkedIn, or [...]

Cranky Flyer seems to be very happy about the choice Lufthansa did for refurbishing its Munich lounge : Let’s say you’re flying on a German airline and you’re riding in style up in business class. What would you like to see in the lounge before you go? That’s right, a German beer garden. And now [...]

Progress Software has announced the launch of what is being described as the air travel industry’s first real-time, location-based social networking solution for frequent flyers. Launched by Lufthansa, MemberScout enables its users to instantly swap, share or exchange knowledge and ideas. The application, available as an iPhone and soon also BlackBerry app, was developed by [...]

Thierry Antinori, head of marketing and sales for Lufthansa confirmed in an interview published on eturbonews.com that the german flag carrier will remain a full service premium carrier : German national carrier Lufthansa has a very clear service philosophy: “We are a full service premium carrier offering the right product and service to all various [...]

How do I get to the check-in counter, to baggage reclaim, to the lounge and then to the right gate? With the Lufthansa Navigator – a new application that runs on an iPhone – finding one’s way around the airport is child’s play. This innovative application is structured like a navigation system and is designed to guide users [...]