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Continental, active members of the IATA Fast Travel working group were proud to announce that they are the first airline to implement self boarding in the United States at both a domestic and international level. As a result Continental passengers at Houston Airport have just seen their journey significantly simplified. Since June 2010 Continental are [...]

Air New Zealand has today unveiled a new kiosk check-in experience for passengers flying to Australia, aimed to halve the time it takes to check-in. In a first for passengers departing from New Zealand, people travelling to Australia from Auckland International Airport are now able to check themselves in, with more than 1500 passengers flying [...]

In Australia there will be four very different forms of ‘smart’ check-in procedures in domestic air travel by the end of this year. The first of them, the Virgin Blue ‘Check-Mate’ system, was launched today, initially on flights between Melbourne, Sydney and Brisbane. It will be followed by a second trial and introduction of a [...]

American Airlines customers departing from select airports can choose to receive their boarding passes electronically on their mobile phones or PDAs, saving time and bypassing the need to print and present a paper boarding pass at the airport. Passengers departing on domestic flights from 19 additional airports now have the option to use mobile boarding [...]

Stuttgart Airport aims to have 30% of its ten million passengers checking in on SITA’s new compact AirportConnect S3 Kiosk following the largest deployment of the kiosk in Europe to date. In a deal valued at $13.3 million, Stuttgart Airport has both renewed its CUTE (Common Use Terminal Equipment) contract with SITA and also ensured [...]

Passengers at Heathrow Airport will soon be able to take advantage of the latest boarding pass technology from Continental Airlines. The airline will be the first carrier to offer paperless boarding for flights from the UK to the US. Boarding passes will be delivered electronically to passenger’s mobile phones or PDA’s, eliminating the need for [...]

TRAVELLERS have expressed concern at Jetstar’s plan to make all customers use self service kiosks at airports. The budget airline today announced it intends to make the check-in process “100 per cent customer self service”. The airline will expand its self service technology, which is already in place for domestic passengers, including web check and self [...]

The quick and easy process for checking in for a domestic Air New Zealand flight.

Singapore Airlines is offering passengers an option to use their mobile phones to book flights and access selected KrisFlyer services using SIA Mobile. KrisFlyer services include viewing of statements, and checking miles earned and redeemed. SIA Mobile booking and KrisFlyer services are the latest additions to the current SIA Mobile check-in facility, where customers can [...]

Online check-in has been voted as ‘innovation of the decade’ by business travellers. This is followed closely by Wi-Fi, flat beds, notebooks and Eurostar. The top five innovations – hailed for immeasurably improving business travel since 2000 – appear in a poll of 2,400 corporate travellers by the Business Travel & Meetings Show, held in [...]