m-travel.com has highlighted that travel industry is targeting a new breed of travellers who “rely more on their mobile smart phones — the iPhone, BlackBerry or Android — to negotiate, book and manage trips they have already begun”. “They are booking at the last minute. They are booking near where they are located,” reportedly said [...]

Delta has launched its first Apple iPhone, iPad, and iPod touch travel application, or “app,” with on-the-go features and tools that customers can use to check in and view their flight status; review their SkyMiles account balances; access boarding passes; view upcoming flight schedules; get airport information and weather reports; and even store a parking [...]

In its analysis, WalletPop has emphasised on expenditure pertaining to international data usage. “To the shame of many short-sighted iPhone app developers, many budget travel apps have an enormous flaw. This fatal issue could turn a 99-cent app intended to save you cash into a nightmarish drain on your cell phone bill. The problem: Many travel [...]

The rise of smartphones with browsers which can both display desktop sites and make it easy for users to interact with them has been a significant development. The travel industry expects mobile usage to continue to increase as the browsers get better. As more and more leisure travellers download travel-related applications on to their smartphones, [...]

Consumers want to manage travel itinerary changes and preferences via self-service channels, according to OnWindows, an online news source from Microsoft. A survey by BuzzBack Market Research for NCR Corp. shows consumers who now check-in for flights online by mobile phone and at kiosks also want to be able to use self-service technology to manage [...]

Mobile ticketing may offer myriad benefits for both event managers and consumers, but most options still require specialized scanning hardware to read the ticket from the user’s device. Not so Twicketer, a new service that delivers event tickets that can be verified and validated right on the smartphone. Now in beta, Wisconsin-based Twicketer is powered by [...]

BA customers flying from Heathrow to Edinburgh will be able to get their boarding pass sent directly to their iPhone from next week, as part of the carrier’s revamped mobile apps offering. British Airways is relaunching its iPhone app on Monday July 19, at the same time as launching Blackberry and Google Android apps for [...]

Aero airline Wednesday in Lagos introduced a new product called “Aero webmobile”, which will enable customers to book and pay for their flight tickets using their mobile phones. The introduction of the webmobile is in addition to other booking and payment options provided by Aero for the customers’ convenience. From next week,  customers with WAP [...]

IN-DEPTH: Interview with Andrea Keipert, product manager – Mobile Services, Lufthansa (via m-travel.com) One of the intriguing aspects about the utility of mobile phones in the airline industry is the varied approach towards the same. Is mobile primarily about delivering service at the point of need in a customer’s journey? Would selected selling opportunities come [...]

Airlines are set to become retail powerhouses, according to the 12th annual SITA/Airline Business IT Trends Survey. The airlines which carry the bulk of the world’s air traffic are set to sell the majority of airline tickets direct to passengers by 2013. The 129 airlines who responded to the 2010 survey carry over one billion passengers [...]

Anssi Vanjoki, Nokia‘s executive vice president for markets, has announced that all new smartphones introduced by the company from 2011 will come with NFC. Vanjoki, who is responsible for consumer insights, sales, marketing, manufacturing and logistics across all Nokia products and services, made the announcement during a keynote presentation at the Mobey Forum‘s 10th anniversary [...]

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